Overview

At Painters Garden, we aim to provide a fun, creative, and joyful experience for every student and customer.

Our general refund and return policy lasts 30 days from the date of purchase for eligible physical items.

By booking a class or camp, you agree that your seat is reserved and cannot be refunded.

Classes & Camps Policy

• All class bookings are final
• No refunds for missed classes
• No refunds for cancellations
• Rescheduling may be offered only at our discretion

Returns (Products Only)

Returns apply only to physical items such as art supplies or products.

• Items must be unused and in original packaging
• Proof of purchase is required

Non-returnable items include:

• Digital downloads or online materials
• Custom or personalized artwork
• Used or perishable supplies

Refunds

Once we receive and inspect your return, we will notify you via email.

If approved, your refund will be processed within a few business days to your original payment method.

Late or Missing Refunds

Please check your bank or contact your provider first.

If still unresolved, contact us at info@paintersgarden.studio

Sale Items

Sale items are non-refundable.

Exchanges

We only replace items if they are defective or damaged.

Shipping Returns

Customers are responsible for return shipping costs. Shipping fees are non-refundable.

We recommend using trackable shipping for valuable items.